Changi Pay
FAQs for Changi Pay App
Account Management
- I would like to link a card in my Changi Pay
- How to link your Changi Pay and LiquidPay Accounts?
- How to sign up for Changi Pay?
- How to activate and top up Liquid Account via Changi Pay?
- I forgot my Changi Pay e-mail address
- I am unable to sign up for Changi Pay
- I would like to close my Changi Pay Account
- I am facing issues receiving OTP
Transaction Enquiries
Vouchers, Deals & Campaigns
- How do I save a voucher?
- My voucher expired before I used it. Can I get it back?
- Where do I see my saved vouchers?
- Can I use more than one voucher in a single purchase?
- Why is my voucher not applying at checkout?
- What are campaigns and how do I participate?
- How do I redeem a voucher at checkout?
- How do I browse available deals?
Report Fraud / Suspicious Activity
Others
Changi Pay Service Updates
- What changes will happen to Changi Pay services?
- Can I still use Changi Pay after 1 October 2026?
- I have already linked my Liquid Account to my Changi Pay account. Can I still make overseas payments using Changi Pay?
- Can I still sign up for a Liquid Account via Changi Pay?
- Can I use the same login details for my Liquid Pay/Liquid Account?
- What will happen to my Liquid Account?
- Do I need to take any action before 1 October 2026?
- How can I continue topping up my wallet balance?
- Will my wallet balance be affected?
- What will happen to my Changi Pay vouchers?
- Will linked cards in Changi Pay be affected?
- What happens to my balance in my Liquid Account?
- Will I lose access to my transaction history?
- Will there be any changes to fees or charges?
- Can I continue making overseas QR payments?
- Do I need to create a new Liquid Account to use LiquidPay?
- How do I know if I have a Liquid Account?
- Will my personal information continue to be protected?
- What happens if I have a refund for an overseas transaction made on/before 30 Sept 2026?
- Who can I contact for more information?