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Liquid Help
Merchant Services
Merchant Services
FAQs for Liquid Group's Merchants
Account Management
I would like to sign up as a merchant
Request to change our settlement bank account
Outlet Closure Request
Request to change our outlet address
We have a new outlet opening
Transaction Enquiries
I would like to check if a transaction is successful
What payment methods can I accept as a Liquid Group merchant?
Refunds/Disputes
I am a merchant requesting a refund to my customer
POS Terminal Management
We would like to request a replacement for our Liquid Terminal at our outlet
Technical Support
I am unable to download settlement report in Merchant Portal
Unable to generate QR on Terminal/POS
Report faulty terminal
