I would like to check if a transaction is successful

If you're experiencing the following issues with a transaction

1.  You are unable to locate a transaction in your settlement report, or
2.  A transaction did not appear on your terminal but successful on customer's App

It is most likely due to connectivity issues

Please fill in the form below with the relevant details and documents

Our support team will review your submission and get back to you within 1 to 3 working days.

Thank you!