Skip to content
English - Singapore
Submit a support request
Contact us
  • There are no suggestions because the search field is empty.

Why Might a Payment or Transfer Not Be Available?

A merchant payment or transfer that would normally be supported may occasionally be unavailable or unsuccessful due to factors such as:

  • the merchant not participating in the relevant payment network;
  • an unsupported or invalid QR code;
  • temporary network or system availability;
  • restrictions imposed by the receiving financial institution or payment network;
  • transaction or account limits;
  • account eligibility or verification requirements;
  • regulatory or compliance requirements;
  • fraud or security controls; or
  • service availability in the relevant country or territory.

If a particular payment or transfer option is not available, the LiquidPay App will display the payment or transfer methods currently supported for your transaction.