Can I cancel a transfer after sending it?

Cross-border transfers are generally processed in real time.

Once a transfer has been successfully submitted for processing, it generally cannot be canceled or recalled.

If your transfer is still shown as Pending, or if you believe you have made a transfer in error, please contact the Liquid Group Support team at support@liquidgroup.sg as soon as possible.

We may assist with investigating or requesting recovery of the funds where possible, but we cannot guarantee that a transfer can be stopped, canceled or recovered once it has been submitted to the relevant payment network or receiving financial institution.