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What actions will trigger the 12-hour cooling period?

A 12-hour cooling period may apply when you make certain security-sensitive changes to your account. This includes:

  • Adding a new payee
  • Increasing your transaction limits
  • Turning off transaction notifications
  • Updating your contact details (mobile number, email, or mailing address)

          During this time, these changes will only take effect after the cooling period ends to help keep your account secure.