The app is slow or not loading. What can I do?
If the LiquidPay app is slow or not loading properly, try the following steps.
Troubleshooting steps
1. Check your internet connection
Make sure your device is connected to a stable Wi-Fi or mobile data network.
2. Restart the app
Close the LiquidPay app completely and open it again.
3. Restart your device
Restarting your phone can help resolve temporary issues.
4. Update the app
Ensure you are using the latest version of the LiquidPay app from your app store.
Still having issues?
If the problem continues, please contact support@liquidgroup.sg and provide:
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Your device model
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Your app version
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A short description of the issue.