Click on "Forgot password?" (Figure 1)
Figure 1
Enter your email address and click on "Send link". (Figure 2)
Figure 2
You will receive an email with a Verification Code. Click on "Reset password" to enter a new password. (Figure 3)
Figure 3
Enter the verification code provided to you, along with your new password. (Figure 4)
Figure 4
New password requirements:
- must be at least 8 characters.
- must be alphanumeric with at least 1 special character.
- must contain at least 1 upper case alphabet.
- must contain at least 1 lower case alphabet.
Once your password has been reset, you will receive a Successful Notification (Figure 5)
Figure 5
If you require further assistance, please contact us and we will get back to you soon.