1. Creating Payment Instruction (Maker Role)
A user with a "Maker" role can create a new one-time payment instruction.
Click on "Send Payment" from the sidebar menu. Select "Single Payout" under the respective menu (Figure 1).
Figure 1
To initiate a bulk upload, please follow the steps listed below to upload the Bulk Payment template.
a. Upload FileTo initiate the bulk upload:
- Download Template: If you do not have a file yet, you may download the provided .csv or .xlsx template.
- Prepare the File: Fill in the required details in the template.
- Upload the File:
- Drag and drop the completed file or browse to select it.
- Supported file formats: .csv, .xls, .xlsx
- Maximum file size: 10 MB
Once uploaded successfully, a pop-up message will appear:
"Upload Successful. You can go to the next step."
Click “Next” button to proceed (Figure 2)
Figure 2
After uploading the payout instructions, you may review the uploaded details (Figure 3)
Figure 3
b. Upload Supporting Documents
For each payout instruction, please upload an Invoice (mandatory) and any other supporting documents (Figure 4). Please ensure that the total amount stated in the invoices tally with the "Total Payout Amount" displayed on the review page.
Figure 4
c. Verify and Submit
After reviewing all the payment instructions and relevant supporting documents, click on "Submit" (Figure 5)
Figure 5
2. Reviewing Payment Instruction (Approver Role)
A user with the Checker Role can review outstanding payment instructions and approve them respectively. To do so, click on "Instructions" in the sidebar menu and navigate to the 'Pending Approval' tab (Figure 6)
Figure 6
Click on the "Review" button to view the details of the transaction.
- Reject Instruction: Cancels the entire instruction if necessary.
- Approve All Payments: Approves and initiates processing for all transactions listed in the instruction.
If you require further assistance, please contact us and we will get back to you soon.